Privacy Policy

This Privacy Policy explains how Wake Marine Services (“we,” “us”) collects, uses, and protects your information when you receive service from us or our text-message reminders.

SMS/text messaging consent: No mobile information — including your phone number and your SMS opt-in or consent data — will be shared with, sold, or rented to any third parties or affiliates for any purpose, including their own marketing or promotional purposes. We do not share mobile opt-in or consent data with any third party under any circumstances.

Information we collect

We collect the contact details you provide to us when you have your boat serviced — your name, mobile phone number, email, and the service history of your vessel. We do not buy contact information or collect it from third parties.

Text messages (SMS)

If you provide your mobile number and agree to receive text messages, we send service-reminder texts when your boat's maintenance is due, along with an estimate. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

Text-message opt-in and consent data will not be shared with any third parties. Your mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

How we use your information

We use your information to maintain your boat's service record, to remind you when maintenance is due, to provide estimates, and to respond to your replies. We do not sell your personal information.

Sharing

We do not sell, rent, or share your personal information with third parties for their own use, and we never share your mobile opt-in or SMS consent data with anyone. The only parties that ever handle your information are the vendors that operate Wake on our behalf (for example, our text-messaging and hosting providers), strictly to deliver the service to you; they act only on our instructions and may not use your information for their own purposes. We may disclose information only if required by law.

Data retention & security

We keep your service records for as long as you are a customer and as needed for legitimate business or legal purposes, and we use reasonable safeguards to protect your information.

Your choices

You can opt out of text messages at any time by replying STOP. To request access to or deletion of your information, contact us using the details below.

Contact us

Wake Marine Services — for privacy questions or requests, contact us at the phone number or email you have on file with our shop.

See also our Terms & Conditions.